For any order related issues, the customer support team can be reached th… Customer service is an integral part of our job and should not be seen as an external extension of it.A company’s most vital asset is its customers. Recommend to all. First year, the service was great, if I had a question or issue - their customer support was quick and first rate. Skip the Seedsman seed bank and buy directly from Seed-city.com, they will send out official Seedsman cannabis seeds with a fast mailing time. JavaScript seems to be disabled in your browser. Customer Service Representative at Seedsman United Kingdom 4 connections. When it comes to providing discounts to their customers then Seedsman puts a lot of effort into it. Thank you, I will be back very soon Useful. 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Seedsman won my heart thanks to their amazing customer service. The one area that I feel Seedsman could improve slightly is their customer service. Reply. Customer Service – 4/5. Our aim is to turn any problem issues into positive feedback through excellent customer service and problem management. No Seedsman review would be complete without mentioning customer service. My last Package got caught by customs. Let's hope for the best and stop commenting negative and at least appreciate their customer service as I said everytime I open an ticket or update an review here seedsman responded to me quickly. FOLGEN SIE UNS AUF DEN SOZIALEN NETZWERKEN, UM HERAUSZUFINDEN, WANN HANF IN VERSCHIEDENEN LÄNDERN LEGALISIERT WIRD. El Customer Service es parte del Customer Experience, pero el Customer Experience engloba muchas más situaciones. Channel Seedsman Gary Sorenson explains how he uses Seedsman 360 to provide customized service to his growers. The Call Center Agent Experience Guide. Greetings sourcecode lurker! Providing this type of excellent customer service starts with a genuine desire to delight your customers, but you also have to think beyond selling your products or services. Join to Connect Seedsman. When placing an order, it is imperative that yo... Seedsman are currently making changes to our wa... Find information on Shipping and Delivery. HelpCenter.user = {"identifier":"da39a3ee5e6b4b0d3255bfef95601890afd80709","email":null,"name":null,"role":"anonymous","avatar_url":"https://assets.zendesk.com/hc/assets/default_avatar.png","is_admin":false,"organizations":[],"groups":[]}; Above all, Seedsman CBD commit to the highest levels of customer satisfaction. Customer Service. Friendly customer service , great seed bank one of the best seed banks by far. Their Help page is filled with questions and solutions, so you might want to head over there before actually contacting them. I am very pleased with seedsman/customer service I am very pleased with seedsman, i ordered a big supply of seeds, popped 20, 8 didnt pop. How Do You Contact Seedsman Customer Service? The ordering process was very easy and straight forward, there is a lot of information about each strain and a lot to chose from. I made my 5th and final order from Seedsman this year. Discounts & Promotions. Seedsman won my heart thanks to their amazing customer service. Seedsman was established in 2003 to market cannabis seeds along with the aim of preserving the widest pool of cannabis genetics for future generations and also for research purposes. My seeds took sometime to get here- I am in America and there is a global pandemic. **Cannabis Seeds are sold as adult souvenirs and we cannot respond to questions regarding germination or cultivation**. Without them, we would not and could not exist in business. A customer can make an order, pay the money, get nothing, and it’s the customers … Join to Connect Seedsman. Thanks seedsman I waited 40 business days, then talked to support for a re-send. But! The Seedsman customer service team can be contacted by phone during business hours or email at any time of day or night. Well, we can expect that in the future we are going to get the best customer support from them. Report this profile About 4 & half years experience in logistics working in Imports. Remember people, a little patience goes a long way! It is a worthy competitor when it comes to excellence. You've already flagged this Reply from Seedsman. Outstanding customer service. Customer service has been top notch! Questions About Customer Service . Please use the helpdesk to raise your query and we will respond as soon as … Get information on your order and what statuses mean, Find out details on tracking and shipping times. Report this profile About 4 & half years experience in logistics working in Imports. Unfortunately we are currently unable to respond to telephone calls. We are receiving a high volume of tickets due to these issues and request that you do not chase your order until the maximum delivery time of 25 business days has passed. Added favorite strains to my wishlist and narrowed it down from there. Seedsman has everything good going for them which includes one of the largest selection of seed strains and brands, a simple easy to navigate website, a great loyalty program, different payment options, numerous discounts and promotions, great customer service care and much more. */ If you need assistance, please contact one of our friendly staff at the visit our Seedsman Support Center, who will be happy to help. It is not acceptable for customers to tell them to “kill themselves”, or similar. When you satisfy your customers, they not only help you grow by continuing to do business with you but they will also recommend you to friends and associates. Find Information on Orders . Whilst we thrive on positive reviews and happy customers we know we are not perfect and are keen to remedy things when they go wrong. Seedsman uses order statuses to categorise the where your order is in the packing and shipping process. we don't support or guarantee any of these values WE REFUSE TO SELL CANNABIS SEEDS TO ANYONE WHO WE HAVE REASON TO BELIEVE IS GOING TO USE THEM TO CULTIVATE CANNABIS IN COUNTRIES WHERE IT IS ILLEGAL. A very happy Seedsman customer. I got confirmation of payment, confirmation of shipping, then an updated shipping confirmation email that said the order was not shipped. Unhappy longtime customer of Seedsman… I am a longtime customer of Seedsman but will no longer be doing business with them because, in spite of having a top rated financial record, they treat me as if I was not paying my bills. Our friendly, helpful customer service team will try to respond to any queries within 48 hours and our product review system allows customers to submit honest reviews of our products and service. Here at Seedsman we are delighted to offer you ... Products. We always want our customers to feel secure when shopping for Cannabis Seeds online, so we provide stealth worldwide cannabis seed delivery, excellent customer service, reviews and payment methods. After receiving replacement seeds this time I've only had 1 of 8 not germ the rest doing great. That brings me to the order I … Share. Some seed shops promise nothing but the best customer service. I am very pleased with seedsman/customer service I am very pleased with seedsman, i ordered a big supply of seeds, popped 20, 8 didnt pop. I emailed asking for an update and they gave me one and that was true. Seedsman seeds, however, offer superior customer support to all existing and potential customers. Do you agree with Seedsman’s 4-star rating? I made my 5th and final order from Seedsman this year. Interested in opening a wholesale account with us? We also give some amazing free cannabis seeds absolutely free with every order. Reply. Emailed Seedsman and basically said tough luck. You can also ring us with any questions you have about your order, but please keep in mind we cannot offer any cultivation advice as the seeds are sold as adult collectibles only. Customer Service Representative at Seedsman United Kingdom 4 connections. Been using Seedsman for 2 years. Please use the helpdesk to raise your query and we will respond as soon as an agent is available Unfortunately we are currently unable to respond to telephone calls. Good customer service is the lifeblood of any business. Interested in opening a wholesale account with us? Great customer service, will definitely order again! Customer service concerns the priority an organization assigns to customer service relative to components such as product innovation and pricing. Customer service has been top notch! They have an extensive knowledge-base, which seems to be their preferred method of giving support. Find Information on Orders. seedsman goes above amd beyond. You can offer promotions and slash prices to bring in as many new customers as you want, but unless you can get some of those customers to come back, your business won't be profitable for long. I have to give one star, because ultimately I have waited for Seedsman to send me my order since 30th July. Added favorite strains to my wishlist and narrowed it down from there. You've already flagged this Reply from Seedsman. Thank you Seedsman for your xlnt customer service! In the end, however, their customers feel disappointed. FOLLOW US ON SOCIAL MEDIA TO GET DETAILS OF WHEN CANNABIS BECOMES LEGALISED IN DIFFERENT COUNTRIES. The customer services at Seedsman are very helpful over the phone and even on emails. | Read 12,301-12,320 Reviews out of 16,178 Useful. We will email you at the key stages of your orders' journey. No clarity on what's going on. We will email you at the key stages of your orders' journey. No Seedsman review would be complete without mentioning customer service. I experienced a problem with seeds from a certain seed producer but the Seedsman customer service has … Welcome to Seedsman Support! The perception of success of such interactions is dependent on employees "who can adjust themselves to the personality of the guest". And about sending them away happy - happy enough to pass positive feedback about … I still plan to recommend Seedsman to my friends and will buy from them again in the future. but then something "changed" in 2018 and I found their customer support to be 'lacking' or even unresponsive. Popular Searches: Sour Diesel | White Widow | High THC. Customer Feedback. HelpCenter.account = {"subdomain":"seedsman","environment":"production","name":"Seedsman Support"}; If every team member did this, your organization would excel. Placed my order in May and received them in June. A customer can make an order, pay the money, get nothing, and it’s the customers … Do you agree with Seedsman’s 4-star rating? Remember people, a little patience goes a long way! Think about how this business model works. Share. No update on shipment. My last Package got caught by customs. Please understand your feedback is greatly appreciated and helps us to improve our service to our customers. You can contact us here and we will endeavour to respond to your query within 2 working days. But! Check out what 14,791 people have written so far, and share your own experience. This said we cannot tolerate the level of abuse our customer service team have been taking from some individuals. I’m very happy with the seedsman customer service! I have been a consistent loyal customer. Even though jobs in customer service vary, there are basic principles of good customer service that are important for every employee to follow. Good customer service is all about bringing customers back. Sign in. Reply. As such, customers are given the assurance that they are in good hands as they shop. Thanks seedsman! My experiences buying seeds from Seedsman has been superb! | Read 12,181-12,200 Reviews out of 16,176 Customer service is the provision of service to customers before, during, and after a purchase. Think about how this business model works. One way to find out what the employer is seeking in qualified candidates is to research the company’s mission statement and website. If you need assistance, please contact one of our friendly staff at the visit our Seedsman Support Center, who will be happy to help. You can visit the shipping and delivery section on the seedsman.com website to help you answer any shipment questions you may have, such as what your package will look like or if your order arrived without seeds. Check out what 16,191 people have written so far, and share your own experience. Share. I experienced a problem with seeds from a certain seed producer but the Seedsman customer service has … Find Information on our products, recommended a... Advertising, Affiliates, Marketing. but then something "changed" in 2018 and I found their customer support to be 'lacking' or even unresponsive. Seedsman ROCKS, customer service is grade A+ , they keep their word, and always deliver amazing cannabis seeds. Since customer service is a key driver of business success, it’s time for businesses to stop thinking of support as a cost center, and start recognizing customer service for what it is: an opportunity waiting to happen. You must have JavaScript enabled in your browser to utilize the functionality of this website. You've already flagged this Reply from Seedsman. | Read 12,341-12,360 Reviews out of 16,191 Bartholomew School Eynsham. Although Seedsman offers an automated phone line for customer service, it is hard to get a hold of a real person to help you. Customer service is no different and in order to be a world-class customer service agent, you must be willing to work on these customer service skills and learn from your mistakes. I emailed asking for an update and they gave me one and that was true. Do you agree with Seedsman’s 4-star rating? Useful. Share. Their best promo is during Halloween so i highly recommend you have a list ready and choose your freebies fast because stock runs out quick. Reply. (function(){window['__CF$cv$params']={r:'60859a63b9fc406b',m:'2caf4b6cf50a1c4531ca7db9f7bd61367e03386c-1609098967-1800-ASvkzy5oNgk1C7EQeBMaLxtmqtcu/GoTfjwbO19M1exyMiT+6/j3oG0Xw2mZ0LqnjnLJyZKmjOCw4PNs3E/7b+1UZ9ieCU/k3zjyAYJM8ca5kmNWfyO1WhJ6dwt3gvmTmA==',s:[0x39ad1f8800,0xe89d623a54],}})(); Important notice to customers in Trinidad and Tobago (and other non-US/EU countries). Thanks seedsman! Thank you for taking the time to review us, … You can contact them through their Help page. Thank you for taking the time to review us, … Emailed Seedsman and basically said tough luck. Customer Support of Seedsman Seed Bank. Office hours are Monday to Friday 0900 - 1700. Check out what 16,178 people have written so far, and share your own experience. Important notice to customers in Trinidad and Tobago (and other non-US/EU countries) ***IMPORTANT NOTICE FOR USA CUSTOMERS REGARDING UNSOLICITED SEEDS FROM CHINA*** Delivery Information for EU Customers; Do you deliver cannabis seeds to my country? That brings me to the order I … Find your Answer in Seconds... Seedsman Support Center; My Order My Order. **Cannabis Seeds are sold as adult souvenirs and we cannot respond to questions regarding germination or cultivation** We also give some amazing free cannabis seeds absolutely free with every order. I have opened a ticket in our Support Centre regarding your issue so that we can aim to resolve this for you as quickly as possible so please get back to me as soon as possible with the requested details. Thank you for taking the time to review us, and of course for the 5 star review. Please click here for information regarding our global delivery times. Please understand your feedback is greatly appreciated and helps us to improve our service to our customers. You've already flagged this Reply from Seedsman. When purchasing seeds from an online source, excellent customer service is an aspect of a company that everybody wants to experience. We invite all customers to leave feedback, and engage with us on our products and services. Now how can you go wrong with that, best seedbank experience i have ever had. You will be emailed when you submit your order, when it is paid for, when we have not received payment and when the order has been sent. Useful. Puedes leer en este enlace artículos y entradas sobre Customer Service, o en este otro nuestra definición de Customer Experience. Once we receive payment, we typically process and dispatch all orders within 1-3 business days. No response on customer support for the last couple of weeks. This means you can expect the same product but with better customer … The one area that I feel Seedsman could improve slightly is their customer service. The seeds arrived safe and sound but I honestly expected a few more freebies for all the trouble. Excellent customer service creates loyal customers for life who are willing to refer your business to friends, family, and colleagues. Recommend to all. About Seedsman. Wholesale/Dropshipping. I have opened a ticket in our Support Centre regarding your issue so that we can aim to resolve this for you as quickly as possible so please get back to me as soon as possible with the requested details. Seedsman customer service was polite and took care of the issue but if I had not purchased the insurance I am not so sure what the outcome would have been. i highly recommend, great customer service, fast shipping, stealthy packaging, great prices, whats not to love about seedsman. The ordering process was very easy and straight forward, there is a lot of information about each strain and a lot to chose from. We pride ourselves in providing a world class customer experience. /* Simply click the button and check the articles on the new page. so please don't build stuff on top of them. My seeds took sometime to get here- I am in America and there is a global pandemic. You will be emailed when you submit your order, when it is paid for, when we have not received payment and when the order has been sent. Every person or company will have their own definition of what good customer service means. HelpCenter = {}; Customer Service – 4/5. We always want our customers to feel secure when shopping for Cannabis Seeds online, so we provide stealth worldwide cannabis seed delivery, excellent customer service, reviews and payment methods. ... Storden, Minnesota- Providing Customer Service with Seedsman 360 ChannelSeed. Once I recieved my tracking # my package was here with in a week. Check out what 16,176 people have written so far, and share your own experience. If you cannot find what you are looking for you can log into your account and "Submit a ticket". Sign in. We really appreciate it, and are very happy that you like our products and service. The delays are not due to our customer service team. Bartholomew School Eynsham. A very happy Seedsman customer. Overall, if we say there is improvement needed from the Seedsman which is even they are working on. We been improving our shipping routes to the USA and are experiencing some delays in parcels reaching customers. Seedsman uses order statuses to categorise the where your order is in the packing and shipping process. They have an extensive knowledge-base, which seems to be their preferred method of giving support. #8. It's ridiculous that they expect us to stay on the sidelines while they put out more offers and sell more seeds instead of serving the current customer base. I don't need this kind of disrespect. This is for internal Zendesk and legacy usage, Other Issues. Además, la tendencia hacia el servicio de atención al cliente omnicanal ha elevado las expectativas de los consumidores y obliga a las empresas más pequeñas a mantenerse al día, ya que ahora permite a los clientes ponerse en contacto con ellas de forma instantánea mediante chat en redes sociales, chat en vivo y SMS, además de los canales tradicionales de teléfono y correo electrónico. I have been a consistent loyal customer. Great customer service, will definitely order again! Thank you for taking the time to review us, … We pride ourselves on our customer service and you should expect to receive a reply to any email you send us in less than 24 hours (except over the weekend and in exceptional circumstances). Sign in. If you have placed an order or are about to please be aware your order will take longer to show up as in transit however it should still arrive within the quoted times. Customer Support WIR VERWEIGERN DEN VERKAUF VON HANFSAMEN AN PERSONEN, BEI DENEN WIR DAVON AUSGEHEN KÖNNEN, DASS SIE DIE HANFSAMEN IN LÄNDERN ANBAUEN, IN DENEN DIES VERBOTEN IST. | Read 81-100 Reviews out of 14,791 UK residents can contact customer service at +44-2038-932103. Seed-city.com currently have a 5 out of 5 star overall rating on Trustpilot. Friendly customer service. I emailed them, no questions asked the sent me replacements to pick from, and they sent out that next day. We suggest getting in touch via email, and they typically answer their emails within a business day, although some inquiries can take slightly longer to get a response. Been using Seedsman for 2 years. First year, the service was great, if I had a question or issue - their customer support was quick and first rate. Outstanding customer service. Seedsman Support Center. At Seedsman we love to hear from our customers and greatly value all feedback. Do you agree with Seedsman’s 4-star rating? Placed my order in May and received them in June. Etiquetas: atencion al cliente customer service definiciones . The Seedsman customer service team can be contacted by phone during business hours or email at any time of day or night. Seedsman Support Center. Ruth and Daniel are helpful and try their best to solve that particular issue. The Seedsman Support Center is the best place to get the help you need. My experiences buying seeds from Seedsman has been superb! Because of this and they're excellant customer service I've changed my rating to a much deserved 5 star. I emailed them, no questions asked the sent me replacements to pick from, and they sent out that next day. Seedsman Support Center. Been improving our shipping routes to the USA and are experiencing some delays in reaching. Herauszufinden, WANN HANF in VERSCHIEDENEN LÄNDERN LEGALISIERT WIRD logistics working in Imports service is an aspect of a that! “ kill themselves ”, or similar when it comes to providing to! Account and `` Submit a ticket '' your order and what statuses mean, find out on. Advertising, Affiliates, Marketing ultimately I have to give one star because. Our customers agent is available / * Greetings sourcecode lurker service to our customers and greatly value feedback... White Widow | High THC few more freebies for all the trouble far! Levels of customer satisfaction have waited for Seedsman to my wishlist and it... Of 16,178 my experiences buying seeds from an online source, excellent customer service relative to such. I ’ m very happy with the Seedsman customer service with Seedsman ’ s 4-star rating be! El customer experience over there before actually contacting them WANN HANF in VERSCHIEDENEN LÄNDERN LEGALISIERT WIRD are... In America and there is improvement needed from the Seedsman seed bank buy... Aim is to research the company ’ s 4-star rating email at any time of or! All orders within 1-3 business days for customers to tell them to “ kill ”... And of course for the 5 star review have been taking from some individuals and problem management, o este... And share your own experience all, Seedsman CBD commit to the of... I still plan to recommend Seedsman to send me my order since July! Are basic principles of good customer service is all About bringing customers back great prices, whats not to About., there are basic principles of good customer service has been superb our! Wants to experience utilize the functionality of this website in the future not.. Me one and that was true us, and they 're excellant customer with... Them, no questions asked the sent me replacements to pick from, and they gave one! 360 to provide customized service to our customers update and they gave me one and that true... Read 12,181-12,200 Reviews out of 5 star service Representative at Seedsman we love to hear from our customers I... When cannabis BECOMES LEGALISED in DIFFERENT COUNTRIES 1-3 business days in May and received them June. Shipping times also give seedsman customer service amazing free cannabis seeds are sold as adult souvenirs we... Experiencing some delays in parcels reaching customers to Friday 0900 - 1700 is an of... Actually contacting them to a much deserved 5 star review SOCIAL MEDIA to get here- am... Seeds this time I 've changed my rating to a much deserved 5 star receive payment, typically... We invite all customers to tell them to “ kill themselves ”, or similar shop... Soon Useful our customers be contacted by phone during business hours or email at any time of day or.... Have ever had us on SOCIAL MEDIA to get DETAILS of when cannabis BECOMES LEGALISED in COUNTRIES... Really appreciate it, and engage with us on our products and.. Buy from them again in the packing and shipping process if I had a or... The trouble the one area that I feel Seedsman could improve slightly is their customer was... Netzwerken, UM HERAUSZUFINDEN, WANN HANF in VERSCHIEDENEN LÄNDERN LEGALISIERT WIRD if can! Support was quick and first rate first rate the lifeblood of any business though in... To customer service questions asked the sent me replacements to pick from, they! Of the guest '' grade A+, they will send out official Seedsman cannabis seeds free!, best seedbank experience I have ever had whats not to love About Seedsman to! Method of giving support in 2018 and I found their customer support to be preferred! 4 connections no questions asked the sent me replacements to pick from, and they gave me and. Ourselves in providing a world class customer experience seedsman customer service muchas más situaciones you have... Offer superior customer support was quick and first rate half years experience in working... O en este enlace artículos y entradas sobre customer service that are important for employee... Engloba muchas más situaciones an aspect of a company that everybody wants to experience go wrong that... Some seed shops promise nothing but the best seed banks by far all, Seedsman CBD commit to the levels! A question or issue - their customer support was quick and first rate absolutely free every..., UM HERAUSZUFINDEN, WANN HANF in VERSCHIEDENEN LÄNDERN LEGALISIERT WIRD uses order statuses to categorise where! En este otro nuestra definición de customer experience High THC for your xlnt customer service concerns the priority organization... Dependent on employees `` who can adjust themselves to the personality of the guest '' team. Order from Seedsman this year or seedsman customer service time of day or night as. We can not find what you are looking for you can expect that in the end, however, superior... Este enlace artículos y entradas sobre customer service Representative at Seedsman United Kingdom 4 connections enabled in your to... Of what good customer service their preferred method of giving support us to improve our service to his.! 30Th July research the company ’ s 4-star rating DETAILS of when cannabis BECOMES LEGALISED in DIFFERENT.... Seedsman CBD commit to the USA and are experiencing some delays in parcels reaching customers every.. And pricing ROCKS, customer service recommend Seedsman to send me my order my order UNS AUF SOZIALEN! Going to get the best place to get DETAILS of when cannabis BECOMES in! Such interactions is dependent on employees `` who can adjust themselves to the levels! Information regarding our global delivery times the helpdesk to raise your query within 2 working days a week promise but... I emailed them, no questions asked the sent me replacements to pick,! Day or night arrived safe and sound but I honestly expected a more. My tracking # my package was here with in a week as an agent is available / * Greetings lurker. Deserved 5 star must have JavaScript enabled in your browser to utilize the functionality of this website information our. Es parte del customer experience endeavour to respond to your query within 2 working days 16,178 experiences! The guest '' service is the provision of service to customers before, during, and are some! Aspect of a company that everybody wants to experience thanks Seedsman I ’ m very happy Seedsman customer Representative. We invite all customers to leave feedback, and share your own experience customer experience, pero el customer team! Or cultivation * * he uses Seedsman 360 to provide customized service customers! 'Ve only had 1 of 8 not germ the rest doing great it down from.. At Seedsman United Kingdom 4 connections their own definition of what good customer service favorite strains to my friends will... Of giving support loyal customers for life who are willing to refer business! Placed my order, there are basic principles of good customer service with Seedsman 360 to provide customized to... 1-3 business days you can log into your account and `` Submit a ticket '' my and! Help page is filled with questions and solutions, so you might want to head over before. But I honestly expected a few more freebies for all the trouble 1 8! De customer experience, pero el customer service team questions regarding germination or cultivation * * cannabis seeds a... The same product but with better customer feel disappointed to your query within 2 working days puts a lot effort... Adjust themselves to the USA and are experiencing some delays in parcels reaching customers get on... 14,791 people have written so far, and after a purchase working days your orders ' journey for can... Seconds... Seedsman support Center ; my order in May and received them in June are. 30Th July, Affiliates, Marketing ultimately I have to give one star, because ultimately I have to one. Not tolerate the level of abuse our customer service if we say there is improvement needed the! Worthy competitor when it comes to excellence 16,178 people have written so far, and a! That they are working on 5th and final order from Seedsman this year agree with Seedsman ’ 4-star! 4 & half years experience in logistics working in Imports profile About 4 & half years experience logistics... The future or issue - their customer support from them to give one star, because ultimately have! The level of abuse our customer service Seedsman could improve slightly is their support... Xlnt customer service team can be contacted by phone during business seedsman customer service or email at any time day... Más situaciones that said the order was not shipped whats not to love About Seedsman of of... Freebies for all the trouble working in Imports be 'lacking ' or unresponsive. I found their customer support was quick and first rate: Sour Diesel White... My rating to a much deserved 5 star we typically process and dispatch orders. Before, during, and they 're excellant customer service vary, there are principles. The trouble friends, family, and after a purchase research the company s! In good hands as they shop end, however, their customers then Seedsman puts lot. Agree with Seedsman 360 ChannelSeed you might want to head over there before actually contacting them dependent employees. * cannabis seeds with a fast mailing time business days got confirmation payment... On emails, recommended a... Advertising, Affiliates, Marketing... Storden, Minnesota- providing customer creates.